Versand

Shipping Policy Last updated: April 27, 2026

Processing Time All orders are carefully processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time Once your order has been dispatched, standard delivery takes 7–14 business days, depending on your location within the European Union and international destinations. Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.

Shipping Rates Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay informed.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status at any time.

Customs & Duties For deliveries within the European Union, no additional customs fees apply. For orders shipped outside the EU, the recipient may be subject to import duties or taxes imposed by their local customs authority. These charges are the responsibility of the customer and are not covered by KÓN.

Lost or Delayed Shipments If your order has not arrived within 20 business days of your shipping confirmation, please contact us at kon.onlineshop@gmail.com and we will investigate promptly.