Conditions d’utilisation
Terms of Service
Last updated: August 27, 2026
OVERVIEW
Welcome to KÓN.
The terms "we", "us", and "our" refer to KÓN. KÓN operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services").
KÓN is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, the "Terms"), describe your rights and responsibilities when you access or use the Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you have obtained any required consent from a parent or legal guardian.
To use certain features of the Services, including purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping details.
You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account.
You may not transfer, sell, assign, or license your account to another person without our prior written consent.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display and describe our products as accurately as possible.
However, colors, textures, proportions, and other product details may appear differently depending on your device, screen settings, lighting conditions, and other factors.
Product images are provided for illustrative purposes. Minor variations in color, texture, measurements, or appearance may occur where reasonable for the type of product concerned.
All product descriptions, prices, specifications, and availability are subject to change at any time without prior notice.
We reserve the right to discontinue any product or limit quantities available to any person, geographic region, or jurisdiction.
Nothing in this section limits any mandatory consumer rights you may have under applicable law.
SECTION 3 - ORDERS
When you place an order through our Services, you are making an offer to purchase the selected products.
KÓN reserves the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability, payment issues, or incorrect order information.
Your order is not considered accepted until we confirm acceptance and successfully process your payment.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests once fulfillment or shipping preparation has begun.
If we cancel or materially change an order, we will make reasonable efforts to notify you using the email address, billing information, shipping information, or phone number provided with your order.
Returns, refunds, and exchanges are governed by our Refund Policy.
Unless otherwise agreed, products purchased from KÓN are intended for personal or household use and not for unauthorized commercial resale.
SECTION 4 - PRICES, TAXES, AND BILLING
Prices, discounts, and promotions are subject to change without prior notice.
The price charged for a product will be the price displayed at the time your order is placed, subject to correction of obvious pricing errors.
Where applicable, shipping charges, taxes, duties, and other fees collected by KÓN will be displayed during checkout.
Depending on your delivery destination, your order may be subject to customs duties, import taxes, VAT, handling fees, or other charges imposed by local authorities or carriers.
Unless expressly stated otherwise at checkout, any customs duties, import taxes, or similar charges not collected by KÓN are the responsibility of the customer.
KÓN does not control such charges and cannot guarantee their amount.
Prices displayed on our website may differ from prices offered through third-party platforms or promotional campaigns.
You agree to provide accurate, complete, and current billing, payment, and account information for all purchases.
You represent and warrant that:
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the payment information you provide is accurate and complete;
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you are authorized to use the selected payment method;
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your payment provider will honor charges incurred by you; and
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you will pay all charges applicable to your order.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times displayed on our website or communicated to you are estimates only unless expressly stated otherwise.
Delays may occur due to circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, transportation disruptions, public holidays, or other unforeseen events.
We will make reasonable efforts to fulfill and deliver your order within the estimated delivery timeframe.
Shipping methods, estimated delivery times, shipping charges, and other shipping-related information are described in our Shipping Policy.
Risk of loss or damage to products passes to you upon delivery to the shipping address provided with your order, except where applicable law provides otherwise.
If your order is lost, damaged, or incorrectly delivered, please contact us at kon.onlineshop@gmail.com so that we can investigate the issue.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our trademarks, logos, branding, text, graphics, photographs, videos, audio, website design, layout, and other content, are owned by or licensed to KÓN and are protected by applicable copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services for your personal and non-commercial use only.
Without our prior written permission, you may not reproduce, distribute, modify, republish, display, transmit, sell, license, create derivative works from, or commercially exploit material from the Services except where permitted by applicable law.
Nothing in these Terms grants you any ownership interest or license in any trademark, copyright, design, or other intellectual property owned by KÓN, Shopify, or any third party except as expressly stated.
Unauthorized use of the Services may violate applicable intellectual property laws.
All rights not expressly granted are reserved.
Shopify's names, logos, product names, service names, designs, and slogans are trademarks of Shopify or its affiliates.
All other third-party trademarks appearing through the Services remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to tools, applications, or services operated by third parties.
We do not necessarily monitor or control such third-party tools.
Unless otherwise stated, access to third-party tools is provided "as is" and "as available" without warranties, representations, or endorsements from KÓN.
Your use of third-party tools is at your own risk and may be subject to separate terms and privacy policies provided by the applicable third party.
We may introduce new features, tools, or resources through the Services in the future. Such features will also form part of the Services and will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites, platforms, services, or content operated by third parties.
We are not responsible for examining or evaluating the accuracy, content, privacy practices, security, availability, or policies of third-party websites or services.
If you choose to access a third-party website or platform, you do so subject to the applicable third party's terms and policies.
KÓN is not responsible for losses or damages arising solely from transactions or interactions between you and an independent third party.
Questions or concerns relating to third-party products or services should generally be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
KÓN is powered by Shopify, which provides the ecommerce technology that enables us to operate the Services.
Any purchase you make through our store is made directly between you and KÓN.
Shopify is not the seller of products offered by KÓN and is not responsible for the fulfillment, quality, return, refund, or delivery of those products except to the extent Shopify separately provides a service directly to you.
Nothing in this section limits any rights you may have against KÓN under applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy policies.
Because the Services are hosted by Shopify, information you provide may be processed or stored by Shopify and other service providers in countries other than your country of residence.
Please review our Privacy Policy for further information regarding how personal information is collected, used, disclosed, stored, and protected.
SECTION 11 - FEEDBACK
If you submit reviews, ideas, comments, suggestions, photographs, feedback, proposals, or other content to us ("Feedback"), you grant KÓN a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback for purposes including operating, improving, and promoting the Services.
You represent that:
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you own or have the necessary rights to submit the Feedback;
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the Feedback does not infringe the rights of another person;
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you have disclosed any material compensation or incentive associated with the Feedback where required by applicable law; and
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your Feedback complies with these Terms.
We are not obligated to keep Feedback confidential, compensate you for Feedback, or respond to Feedback unless otherwise required by law or separately agreed.
We may remove Feedback that we reasonably believe is unlawful, abusive, misleading, defamatory, infringing, obscene, fraudulent, or otherwise inappropriate.
You remain responsible for the accuracy and legality of Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information made available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, availability, shipping charges, or estimated delivery times.
We reserve the right to correct such errors, inaccuracies, or omissions and, where reasonably necessary, to update information or cancel an affected order.
If an order is cancelled after payment has been collected due to an error on our part, we will refund the applicable amount in accordance with applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
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for any unlawful, fraudulent, or malicious purpose;
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to violate applicable laws, regulations, or third-party rights;
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to infringe intellectual property rights;
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to harass, abuse, threaten, defame, intimidate, or harm another person;
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to submit false, fraudulent, or misleading information;
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to distribute spam, unsolicited advertising, malware, or harmful code;
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to impersonate another person or organization;
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to collect or track personal information without appropriate authorization;
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to interfere with or circumvent security, authentication, access-control, or technical restrictions;
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to reproduce, scrape, extract, copy, sell, or commercially exploit the Services without authorization; or
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to engage in conduct that materially interferes with another person's ability to use the Services.
We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably determine that these Terms have been violated.
SECTION 14 - AUTOMATED AGENTS
This section applies where software, automated systems, artificial intelligence tools, autonomous agents, or similar technologies ("Agents") access or interact with the Services.
Agents must not access or interact with the Services in a manner that:
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misrepresents automated activity as human activity;
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circumvents CAPTCHA, authentication, rate limits, security measures, or technical access controls;
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engages in unauthorized scraping, data extraction, or automated purchasing;
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interferes with the operation of the Services; or
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violates these Terms or applicable law.
We may use technical measures to limit or prevent automated access where reasonably necessary to protect the Services, our customers, or our business.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services where reasonably necessary, including where we believe you have materially violated these Terms, engaged in fraud or abuse, or created a security or legal risk.
Termination does not affect rights or obligations that arose before termination.
Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, liability, indemnification, governing law, privacy, and dispute resolution.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, error-free, secure, or continuously available.
Except where expressly stated by KÓN or required by applicable law, we disclaim warranties or conditions that may otherwise be implied regarding the Services.
Nothing in these Terms excludes, restricts, or limits any warranty, guarantee, condition, consumer right, or remedy that cannot lawfully be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, KÓN and its affiliates, directors, officers, employees, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services where such liability may lawfully be excluded.
This may include, where permitted by law, losses relating to lost profits, lost revenue, lost savings, lost data, or replacement costs.
Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.
Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless KÓN and its affiliates, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, or reasonable legal expenses arising directly from:
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your material breach of these Terms;
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your unlawful use of the Services; or
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your violation of the rights of another person.
This section does not apply to the extent that a claim results from KÓN's own unlawful conduct, negligence, or breach of its obligations where such liability cannot lawfully be excluded.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
If we fail to exercise or enforce any right or provision of these Terms, that failure does not constitute a waiver of that right or provision.
These Terms, together with the policies referenced herein and any other terms expressly agreed between you and KÓN, constitute the agreement governing your use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.
We may transfer or assign our rights and obligations under these Terms in connection with a restructuring, transfer of business, merger, acquisition, or similar transaction, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms and any separate agreements through which we provide the Services are governed by and construed in accordance with the laws of Japan, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes arising out of or relating to these Terms or the Services will be subject to the jurisdiction of the competent courts of Tokyo, Japan.
Nothing in this section limits any mandatory consumer protection rights, jurisdictional rights, or remedies that you may have under the laws applicable in your country or region of residence.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
You may review the most current version of these Terms at any time on this page.
We may update, modify, or replace these Terms from time to time to reflect changes to our Services, business practices, or legal and regulatory requirements.
Where required by applicable law, we will provide notice of material changes.
The updated Terms will become effective on the date stated in the revised version.
SECTION 25 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us at:
KÓN Customer Support
Email: kon.onlineshop@gmail.com
Still unanswered?
Write to kon.onlineshop@gmail.com with your order number and we will reply within 1–2 business days.