For questions about your order, shipping, returns, refunds or our products, write to us here or by email at kon.onlineshop@gmail.com — the only address Kón uses. We aim to answer every enquiry within 1–2 business days.
Your address is used only to reply to you. It is never sold, and never used for marketing unless you ask for letters from the house below. See our privacy policy for how we handle your details.
We aim to reply to every message within 1–2 business days. You may also write directly to kon.onlineshop@gmail.com, or telephone +81 80-9572-7854 on weekdays (JST).
Une courte note lorsqu’une nouveauté est terminée. Quatre ou cinq fois par an. Aucune promotion, aucune urgence.